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Frequently Asked Questions

THE BRAND

Q: Where are your deodorants made?
A: Our products are made in England.

Q: Do you test on animals?
A: Never.

Q: Why do you only use natural ingredients?
A: Because the human body absorbs up to 80% of products applied to the skin. By only using natural, non-toxic ingredients we can be sure that you will not be absorbing any toxins from our product.

THE PRODUCTS

Q: How do they work?
A: Our deodorants are totally natural, amazingly effective and will ensure you stay smelling fresh all day. They contain ingredients that will inhibit bacteria, prevent odour and nourish the delicate underarm skin.

Q: What’s the difference between your deodorants and a traditional deodorant?
A: The most obvious difference has to be the formula & packaging. Our deodorants come in glass jars which gives you control over how much you use each day. The light, creamy consistencies melt into the skin instantly, giving you total peace of mind.

For more information on our ingredients and what makes our deodorant so unique, check out our About page or our Blog.

Q: How do I apply your deodorants?
A: After showering apply a small amount under each arm using a light sweeping motion.

Q: Is it safe to use whilst pregnant?
A: Firstly, “Congratulations!” and yes, our formulation and the the essential oils used are safe for use in the second and third trimester of pregnancy.

If in doubt, check with your doctor first.

If you are unsure about which essential oils are safe for pregnancy, please choose our Gentle Deodorant Cream ‘Unscented’ as this contains no essential oils.

Q: How do I store them?
A: Store them in in a cool dark place, out of direct sunlight. Ensure that the lid is sealed between uses. If your house becomes very hot in the summer, you can store your deo in the fridge to keep it from melting.

Q: What should I do if it melts?
A: Occasionally our deodorants may soften in very warm weather. If this happens, shake your deodorant (to ensure the ingredients do not separate) and place in the freezer for around 60 minutes. If your house is very hot in the summer you can store our deodorant in the fridge.

If you live in a cold climate and your balm hardens in low temperatures, place the pot in a sink/bowl of warm water.

Q: Do they go off?
A: Our deodorants have a long shelf life. If they remain unopened they can be stored for 2 years. Once opened they have a 6 month shelf life. Our deodorants usually last between 4-8 weeks with daily use.

Q: My skin is sensitive, can I use your deodorants? 
A: We recommend everyone orders a sample if they have never used our deodorants before. We also suggest a patch test if you are concerned about sensitive skin.

Q: Can I apply the deodorant after shaving?
A: Usually our Gentle Deodorant Cream and Clean Deodorant Balm can be applied straight after shaving. 

If you use our Active Deodorant Balm it is best to wait a while after shaving. Shaving the night before and applying the following morning is a perfect solution.

Q: I have a nut allergy, can I use your balm?
A: As one of the ingredients in our balm is coconut oil we would have to recommend speaking to your Doctor before using.

Interestingly, the coconut is a member of the palm family and is only a distant relative to the tree nut. The botanical distance between coconuts and tree nuts would suggest that people with tree nut allergies could in fact tolerate coconut.

Q: I’m looking for an antiperspirant, is this for me?
A: Our deodorants do exactly what they say they do: They deodorise. This means it prevents odour (and it really works). Antiperspirants prevent sweating by blocking the pores using aluminium. Without sweat, the bacteria cannot metabolise proteins and fatty acids that cause body odour. We believe aluminium causes a whole host of trouble once inside the body, so we would never use it.

Q: Why is it in a pot? Can’t you put it in a stick?

A: Over the years we’ve become passionate about our deodorant pots. Why do we apply foundation, hair serum and even foot cream without batting an eyelid…but when it comes to our underarms we would rather keep them at a distance?

Feeling the delicate skin under our arms isn’t just ok, it’s essential. Our underarms are home to the highest concentration of lymph and sweat glands and we should all be familiar with this area of our bodies. Applying our deodorants allows us to become acquainted with this previously overlooked part of our bodies and this enables us to check for changes.

Our deodorant creams and balms are PERFECT for a pot. Due to the nature of our natural ingredients, sometimes in warm weather the formula softens a little and if it was in a stick applicator this simply wouldn’t work.

The final reason we will not be creating stick deodorants is because it involves using either plastic containers, which goes against our environmental stance, or cardboard containers which we find gets messy quickly when used with balms and oils.

BUYING AND SHIPPING

Q: Where can I purchase?
A: Here

Q: How much does shipping cost?
A: Shipping varies depending on where you are based, and the weight of your order. Shipping cost is calculated at checkout.

Q: How long will it take to arrive?
All orders placed before 5pm on the day you order will be sent the following day. Royal Mail First Class usually arrives within 2-3 working days. International shipping will vary.

Q: Where do you ship to?
A: Worldwide!

Q: What method of payment can I use?
A: Visa. Mastercard. Paypal. American Express.

Q: Do you provide a tracking number?
We post our items using Royal Mail 1st Class, so there’s no tracking information. We will send you an email when your deodorant has been shipped.

Q: Can I return my deodorant?
A: Unless you suspect that you have a faulty product, for reasons of hygiene, we are unable to accept returns for any item that has been opened or used. If you haven’t ordered from us before we highly recommend you order a sample to make sure you love our deodorants (you probably will!) If you wish to cancel your order, you can do so within 7 days by emailing us here. If you purchased our products through one of our stockists, please contact them directly with any questions surrounding your order.

Q: I would like to distribute your deodorants. Do you offer this option?
A: Yes we have a couple of choices in this regard. Get in touch with us here. We look forward to hearing from you.